License Management

Licenses enable access to device dashboards and features in KEMPER Connect. This guide covers license activation, management, and grace periods.

License Overview

What Licenses Enable

Licensed devices have access to:

• Real-time dashboard data

• Historical data and charts

• Device control functions

• Automation and scheduling

• Site-wide monitoring inclusion

• Report generation

Unlicensed Devices

Without a license:

• Basic device listing only

• No dashboard access

• Excluded from site analytics

• Limited functionality

License Status

Status Types

Status	Description
Active	Valid license, full access
Expiring	Active but expiring within 31 days
Expired	License has ended
Grace Period	60-day trial/migration period
No License	Never activated

Activating Licenses

Voucher Code Activation

Navigate to device detail page and select the "License" tab.

A modal will appear on your screen.

In this, enter the voucher code, click "Activate" and your License becomes active.

Voucher Code Format

Voucher codes are provided by KEMPER:

• Alphanumeric format

• Case-sensitive

• Single-use per device

First Device Trial

When adding a new asset to KEMPER Connect, depending on the license type, this device might be eligible for a 180-days trail phase.

• 180-day trial for new first-time device

• Welcome wizard guidance

• No voucher required

Grace Period

What is Grace Period?

A 60-day access period for:

• Existing KEMPER Connect 1.0 users trying the platform and which are migrating from KEMPER Connect 1.0

• Evaluating before purchase

Grace Period Activation

No special actions required. KEMPER Connect will automatically detect if a grace period is valid for you.

Activate grace period (for eligible devices)

You can also start a grace period from within the device license page.

1. Alert banner appears on Assets page

2. Banner shows count of eligible devices

3. Click "Activate for All (X)"

4. 60-day period begins immediately for all devices

Grace Period Features

During grace period:

• Full dashboard access

• All features available

• Same as active license

After Grace Period

When grace period ends:

• License status becomes expired

• Dashboard access restricted

• Voucher activation required

License Tab

Each device has a License tab showing:

License Information

Field	Description
Status	Current license state
Expiration	End date/time
Days Remaining	Countdown
Type	License type (standard/trial)

Actions

Action	Description
Activate	Enter voucher code
Renew	Renew expiring license
Contact	Contact KEMPER for purchase

License Warnings

Assets Page Alerts

The assets page shows warnings:

Expired Licenses

• Red alert banner

• Count of affected devices

• Contact support guidance

Expiring Soon

• Yellow alert banner

• Count expiring within 31 days

• Renewal reminder

Grace Period Available

• Blue alert banner

• Count of eligible devices

• Quick activation option

Individual Device Warning

Device cards/rows show:

• License badge with days/status

• Warning icons for issues

• Visual expiration indicators

Renewing Licenses

Before Expiration

1

Renew before expiration

1. Contact KEMPER support

2. Receive voucher code

3. Activate on device

4. License extends

After Expiration

1

Renew after expiration

1. Contact KEMPER support

2. Receive renewal code

3. Activate to restore access

Contact Sales Modal

1

Request license purchase via Contact Sales

1. Click "Contact Sales" or license-related CTA

2. Modal displays contact information

3. KEMPER sales contact details shown

4. Request voucher codes

License and Features

Feature Availability by License

Feature	Active	Expired	No License
Device listing	Yes	Yes	Yes
Dashboard	Yes	No	No
History	Yes	No	No
Functions	Yes	No	No
Automation	Yes	No	No
Site analytics	Yes	No	No
Reports	Yes	No	No

Best Practices

• Monitor expiration dates

• Set calendar reminders

• Renew before expiration

• Track all device licenses for multi-device deployments

• Plan bulk renewals and consider enterprise licensing

• Activate grace period when ready to evaluate and use the full 60 days productively

• Plan purchase before grace period end