# License Management

Licenses enable access to device dashboards and features in KEMPER Connect. This guide covers license activation, management, and grace periods.

## License Overview

### What Licenses Enable

Licensed devices have access to:

* Real-time dashboard data
* Historical data and charts
* Device control functions
* Automation and scheduling
* Site-wide monitoring inclusion
* Report generation

### Unlicensed Devices

Without a license:

* Basic device listing only
* No dashboard access
* Excluded from site analytics
* Limited functionality

## License Status

### Status Types

| Status       | Description                        |
| ------------ | ---------------------------------- |
| Active       | Valid license, full access         |
| Expiring     | Active but expiring within 31 days |
| Expired      | License has ended                  |
| Grace Period | 60-day trial/migration period      |
| No License   | Never activated                    |

## Activating Licenses

### Voucher Code Activation

<figure><img src="/files/0c4DxGM9faWJmz8xjsuV" alt=""><figcaption></figcaption></figure>

Navigate to device detail page and select the "License" tab.

<figure><img src="/files/QleEG8DXWZkWF8YUfhWq" alt=""><figcaption></figcaption></figure>

A modal will appear on your screen.&#x20;

<figure><img src="/files/87bTUzogFELNsJx3WUjG" alt=""><figcaption></figcaption></figure>

In this, enter the voucher code, click "Activate" and your License becomes active.

### Voucher Code Format

Voucher codes are provided by KEMPER:

* Alphanumeric format
* Case-sensitive
* Single-use per device

### First Device Trial

<figure><img src="/files/yngaGI5IYtRK3IsUGqDb" alt=""><figcaption></figcaption></figure>

When adding a new asset to KEMPER Connect, depending on the license type, this device might be eligible for a 180-days trail phase.

* 180-day trial for new first-time device
* Welcome wizard guidance
* No voucher required

## Grace Period

### What is Grace Period?

A 60-day access period for:

* Existing KEMPER Connect 1.0 users trying the platform and which are migrating from KEMPER Connect 1.0
* Evaluating before purchase

### Grace Period Activation

<figure><img src="/files/hWUrUyd5WBkXsqhhhCMT" alt=""><figcaption></figcaption></figure>

No special actions required. KEMPER Connect will automatically detect if a grace period is valid for you.

### Activate grace period (for eligible devices)

You can also start a grace period from within the device license page.

<div align="left" data-full-width="false"><figure><img src="/files/MLeRLCFDhiM7RcfOh2l5" alt=""><figcaption></figcaption></figure></div>

1. Alert banner appears on Assets page
2. Banner shows count of eligible devices
3. Click "Activate for All (X)"
4. 60-day period begins immediately for all devices

### Grace Period Features

During grace period:

* Full dashboard access
* All features available
* Same as active license

### After Grace Period

When grace period ends:

* License status becomes expired
* Dashboard access restricted
* Voucher activation required

## License Tab

Each device has a License tab showing:

### License Information

| Field          | Description                   |
| -------------- | ----------------------------- |
| Status         | Current license state         |
| Expiration     | End date/time                 |
| Days Remaining | Countdown                     |
| Type           | License type (standard/trial) |

### Actions

| Action   | Description                 |
| -------- | --------------------------- |
| Activate | Enter voucher code          |
| Renew    | Renew expiring license      |
| Contact  | Contact KEMPER for purchase |

## License Warnings

### Assets Page Alerts

The assets page shows warnings:

<details>

<summary>Expired Licenses</summary>

* Red alert banner
* Count of affected devices
* Contact support guidance

</details>

<details>

<summary>Expiring Soon</summary>

* Yellow alert banner
* Count expiring within 31 days
* Renewal reminder

</details>

<details>

<summary>Grace Period Available</summary>

* Blue alert banner
* Count of eligible devices
* Quick activation option

</details>

### Individual Device Warning

Device cards/rows show:

* License badge with days/status
* Warning icons for issues
* Visual expiration indicators

## Renewing Licenses

### Before Expiration

{% stepper %}
{% step %}

### Renew before expiration

1. Contact KEMPER support
2. Receive voucher code
3. Activate on device
4. License extends
   {% endstep %}
   {% endstepper %}

### After Expiration

{% stepper %}
{% step %}

### Renew after expiration

1. Contact KEMPER support
2. Receive renewal code
3. Activate to restore access
   {% endstep %}
   {% endstepper %}

## Contact Sales Modal

{% stepper %}
{% step %}

### Request license purchase via Contact Sales

1. Click "Contact Sales" or license-related CTA
2. Modal displays contact information
3. KEMPER sales contact details shown
4. Request voucher codes
   {% endstep %}
   {% endstepper %}

## License and Features

### Feature Availability by License

| Feature        | Active | Expired | No License |
| -------------- | ------ | ------- | ---------- |
| Device listing | Yes    | Yes     | Yes        |
| Dashboard      | Yes    | No      | No         |
| History        | Yes    | No      | No         |
| Functions      | Yes    | No      | No         |
| Automation     | Yes    | No      | No         |
| Site analytics | Yes    | No      | No         |
| Reports        | Yes    | No      | No         |

## Best Practices

{% hint style="info" %}

* Monitor expiration dates

* Set calendar reminders

* Renew before expiration
  {% endhint %}

* Track all device licenses for multi-device deployments

* Plan bulk renewals and consider enterprise licensing

* Activate grace period when ready to evaluate and use the full 60 days productively

* Plan purchase before grace period end


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