License Management
Licenses enable access to device dashboards and features in KEMPER Connect. This guide covers license activation, management, and grace periods.
License Overview
What Licenses Enable
Licensed devices have access to:
Real-time dashboard data
Historical data and charts
Device control functions
Automation and scheduling
Site-wide monitoring inclusion
Report generation
Unlicensed Devices
Without a license:
Basic device listing only
No dashboard access
Excluded from site analytics
Limited functionality
License Status
Status Types
Active
Valid license, full access
Expiring
Active but expiring within 31 days
Expired
License has ended
Grace Period
60-day trial/migration period
No License
Never activated
Activating Licenses
Voucher Code Activation
Navigate to device detail page and select the "License" tab.
A modal will appear on your screen.
In this, enter the voucher code, click "Activate" and your License becomes active.
Voucher Code Format
Voucher codes are provided by KEMPER:
Alphanumeric format
Case-sensitive
Single-use per device
First Device Trial
When adding a new asset to KEMPER Connect, depending on the license type, this device might be eligible for a 180-days trail phase.
180-day trial for new first-time device
Welcome wizard guidance
No voucher required
Grace Period
What is Grace Period?
A 60-day access period for:
Existing KEMPER Connect 1.0 users trying the platform and which are migrating from KEMPER Connect 1.0
Evaluating before purchase
Grace Period Activation
No special actions required. KEMPER Connect will automatically detect if a grace period is valid for you.
Activate grace period (for eligible devices)
You can also start a grace period from within the device license page.
Alert banner appears on Assets page
Banner shows count of eligible devices
Click "Activate for All (X)"
60-day period begins immediately for all devices
Grace Period Features
During grace period:
Full dashboard access
All features available
Same as active license
After Grace Period
When grace period ends:
License status becomes expired
Dashboard access restricted
Voucher activation required
License Tab
Each device has a License tab showing:
License Information
Status
Current license state
Expiration
End date/time
Days Remaining
Countdown
Type
License type (standard/trial)
Actions
Activate
Enter voucher code
Renew
Renew expiring license
Contact
Contact KEMPER for purchase
License Warnings
Assets Page Alerts
The assets page shows warnings:
Individual Device Warning
Device cards/rows show:
License badge with days/status
Warning icons for issues
Visual expiration indicators
Renewing Licenses
Before Expiration
After Expiration
Contact Sales Modal
License and Features
Feature Availability by License
Device listing
Yes
Yes
Yes
Dashboard
Yes
No
No
History
Yes
No
No
Functions
Yes
No
No
Automation
Yes
No
No
Site analytics
Yes
No
No
Reports
Yes
No
No
Best Practices
Track all device licenses for multi-device deployments
Plan bulk renewals and consider enterprise licensing
Activate grace period when ready to evaluate and use the full 60 days productively
Plan purchase before grace period end
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