This page explains how to add a new KEMPER unit to the KEMPER Connect platform.
If you have a new KEMPER device that is compatible with the KEMPER Connect platform, it must be registered to your site (workspace) before it can be used.
The registration process is straightforward and only takes a few steps.
Prerequisites
To register a KEMPER device on the KEMPER Connect platform, you will need:
The device serial number
The corresponding PIN code
These details can be found on the device’s type plate (also referred to as the license plate), which is attached directly to the unit. The type plate typically includes both the serial number and the PIN required for registration.
Cannot find the Serial Number or PIN?
If you are unable to locate the serial number or PIN code on the device, please contact KEMPER Support for assistance.
You can also use the live chat feature available in the bottom-right corner of the KEMPER Connect platform.
Registration Process
To register a device:
Navigate to the Asset List within your site.
Click the Add Asset button.
The “Add New Asset” dialog will open.
Enter the serial number and PIN code exactly as shown on the device’s type plate.
Confirm the registration.
Once the information is validated, the device will be added to your workspace.
License Included
Newly registered devices automatically include a 180-day (six-month) free access period.
This trial period is activated automatically upon successful registration. No additional steps are required.
