Service

The Service Dashboard provides a centralized overview of the maintenance status of all service-enabled devices within your workspace.

Overview

The Service Dashboard aggregates operating data such as Operating Hours and Hours Until Service to determine the current maintenance state of each asset. This enables proactive service planning and immediate identification of critical conditions.

Accessing the Dashboard

Access the service dashboard by clicking on the service icon in the sidebar. See the screenshot below as an example.

Core Metrics

The dashboard is based on two primary service indicators:

• Operating Hours – Total accumulated runtime of a device

• Hours Until Service – Remaining operating hours until the next scheduled service interval

These values are used to automatically calculate and display the service status of each device.

Service Status Overview

Upon opening the dashboard, users immediately see a visual summary of the overall service condition across all applicable devices.

The service state is represented using a traffic light system:

• Green – OK Devices operating within normal service intervals.

• Yellow – Service Required Soon Devices approaching their service threshold (e.g., within the next 30 days or defined service window).

• Red – Service Overdue Devices that have exceeded their defined service interval and require immediate attention.

The dashboard displays the total number of devices in each category, providing an instant overview of current maintenance needs across the site.

KPIs

The dashboard includes aggregated statistics such as:

• Total number of service-enabled devices

• Number of devices in OK state

• Number of devices requiring service soon

• Number of devices with overdue service

This enables fast operational assessment without the need to inspect each device individually.

Devices

The Devices tab provides a detailed table view of all devices with service tracking enabled.

This section allows users to review individual runtime values, remaining hours until service, and the calculated service status per device.

Use Case

The Service Dashboard is designed for preventive and condition-based maintenance management.

By monitoring runtime-based service intervals, operators can identify maintenance requirements early, reduce unexpected downtime, and ensure compliance with internal service schedules.